Reference

What You Agree To When You Use pitchbot

Access to pitchbot is governed by state law — eligibility depends on where you are and what your state permits. These terms set out your rights, our obligations, and how we handle your account data from the moment you join.

State-by-state eligibilityAccount data rightsPayPal, Venmo, Play+ transaction termsDispute contact pathPolicy update notices

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DATA & SECURITY

How We Protect Your Account and Handle Your Data

Account Security

Every account uses SSL-encrypted sessions and requires identity verification at sign-up. Login uses a one-time passcode sent to your registered phone or email to confirm it's you.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can manage cookie preferences through your browser settings at any time.

Data Retention

Account records and transaction logs are kept for the period state regulations require. After that window, inactive account data is deleted from our active systems on a rolling schedule.

Your Right to Request Changes

You can ask us to correct inaccurate account data, request a full data export, or initiate account closure through live chat or email — we process these requests in writing.

POLICY CONTACT

Reach Us About Legal or Account Questions

Live Chat Open the chat icon from any page in your account. Our support team handles policy questions, account disputes and data requests directly through this channel.

Email Support Send policy or data-access requests to our support address shown in your account settings. We respond to written legal inquiries within the timeframe stated in our policy.

Account Settings Close your account, update your contact details or download your transaction history directly from the Settings tab — no support ticket required for those self-serve steps.

How Our Legal Framework Applies to Your Account

pitchbot Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

pitchbot operates where state law permits online gaming. That means your access is conditional on your location at the time you log in — not just your billing address. We verify eligibility at account creation and at each session using standard geolocation tools. If your state's

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law changes, we update access accordingly and notify you through the email address on your account. When you deposit via PayPal, Venmo, or Play+, each transaction is subject to both our terms and the payment provider's own user agreement. Disputes about transaction amounts or timing should
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be raised with our support team first; payment-network chargebacks are a last resort and may result in account review. Your financial data is never stored on our servers in raw form — payments clear through the provider's own encrypted channel. We retain account activity logs for
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the period required by applicable state regulations. You can request a copy of your data or ask us to close your account at any time by contacting support. We do not sell your personal information to third parties for marketing purposes.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Legal Questions We Hear Most Often

These answers cover the legal and policy questions that come up most after account creation. If your question isn't here, live chat is the quickest path to a written answer.

Yes. Access depends entirely on whether online gaming is permitted where you are located at the time of each session. We use geolocation to check this at login.

We retain your records for the period required by applicable state regulations, then remove them from active systems. You can request an export of your data before closing.

No. Payments via PayPal, Venmo, and Play+ process through each provider's encrypted channel. We record transaction reference numbers but not raw payment credentials.

Contact our support team through live chat or email first. We review transaction logs directly. Filing a chargeback with your payment provider before contacting us may trigger an account review.

Yes. Send a written data-access request through live chat or to the support email address in your account settings. We handle these requests per applicable state privacy rules.

Yes. When we update our terms, we send a notice to the email on your account. Continued use after the effective date means you accept the updated terms.

Reference

Legal

Access may be available only in states where local law permits.

InfoPrivacy Policy InfoTerms & Conditions InfoFAQ

What You Agree To When You Use pitchbot

How We Protect Your Account and Handle Your Data

Reach Us About Legal or Account Questions

Legal Questions We Hear Most Often

01 Does state law affect whether I can access pitchbot?

02 What happens to my account data if I close my account?

03 Are my PayPal or Venmo payment details stored by pitchbot?

04 How do I dispute a transaction on my account?

05 Can I request a copy of everything pitchbot holds about me?

06 Will I be notified if the legal terms change?

Legal

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